Windows includes many such tools to help you diagnose and fix problems. You then use the Computer Management console to disable that driver. You look in Event Viewer for clues, and you determine that the problem is a faulty device driver. At the user s desk, you log on to the Windows operating system and use the troubleshooting tools available. His PC keeps crashing, and your manager sends you to fix the problem. This white paper offers an overview of DaRT: its benefits, its capabilities, and how to evaluate it.Ģ DART OVERVIEW INTRODUCTION 1 Introduction A user frantically calls the Help desk. 1 Microsoft Diagnostics and Recovery Toolset Overview Microsoft Diagnostics and Recovery Toolset (DaRT) provides a set of tools that help IT shift desktop repair planning from reactive to proactive, saving time and reducing the challenges associated with troubleshooting and repairing desktop system failures.